Solutions Auto Repair

David Joseph 3 years ago

Great mechanic! Took me last minute on a Saturday when my wipers stopped working, and I had a long trip back to NY on Sunday! Pablo was a life saver! I would highly recommend them to anyone in the Lynn, MA area!

Kimberly D 3 years ago

PLEASE DO NOT BRING YOUR VEHICLE HERE! THEY MAKE YOUR ISSUE WORSE RATHER THAN FIXING IT THEY DO NOT REFUND YOU EITHER IF YOU WANT A RELIABLE TRUSTWORTHY AUTOMECHANIC THIS IS NOT THE PLACE! This place has to be one of the worst places to bring your vehicle in Lynn. They are completely incompetent I would not even call them mechanics. My husband called them about a freeze plug being replaced in the engine of our Grand Marquis and Pablo the owner wasn't even familiar with what that was. Against our better judgment and because our car was leaking and needed an immediate fix we took it here because Pablo said they would look at it. After "looking at it" he simply said they tightened the nut in the freeze plug instead of replacing it and we trusted that is what he did. He charged us $96 dollars to tighten a nut! A few days later we noticed a puddle of fluid under our car and now the leak seemed worse! We called Pablo on a Sunday because it was leaking so bad and he told us to call back tomorrow. We called Monday morning and he said the mechanic was not in and didn't know if he was coming in today. With all these red flags we made the decision to bring the car to a more competent aut

Joe Reed 3 years ago

Avoid this shop. 10/24/2022 Took my 01 Grand Marquis in against my better judgement due to a leaking freeze plug, it had been replaced with a temporary expansion plug which are rubber and it had started to drip. During the initial phone call Pedro was not familiar with the temporary expansion plugs but was willing to take a look. The "mechanic" looking at my vehicle didn't seem to know much and initially could not see or located the source of the leak so I left the car at their shop. A few hours later Pedro called to inform me they had located the expansion plug tightened it up (very simple, tighten a small mm nut at the end of the plug), he assured me it was no longer leaking. Upon arrival I spoke with Pedro, he said he was unable to locate a replacement plug so they just tightened the one which was currently in the engine block. He charged $96 and provided no receipt. I was skeptical but took my vehicle. Less than 2-3 days later the plug was leaking worse than ever (smaller spot picture). The larger spot shown was taken 10/31/2022. I called Pedro on Sunday 10/30 and he asked that I call back on 10/31/2022. He said he was waiting for his mechanic whom had not showed up yet

John Donuts 3 years ago

These folks really don't know how to fix anything. Brought my car in and the problem was still there. They told me that the squeaks were from the ball joint. They told me that the ball joints ripped because they were old but in reality, they got replaced not too long ago. The car still squeaks even after replacement. Greedy thieves. Best to avoid this shop. Ps. It looks like they hide their low reviews because I don't see much of it. Pathetic.

Tsuko Defoe 6 years ago

First, let me say I am thoroughly impressed with the service! All the employees were extremely helpful and friendly. I dropped my car off on a Saturday to be diagnosed. From the time I handed the mechanic my keys, discussed a few things with the Office personnel, and was ready to leave...they had already diagnosed the problem with my car! Now that is what I call quality service! They did an excellent job with the repair (alternator) and the cost was affordable! I would definitely recommend this shop to anyone for your auto repair needs! You won't regret it!